Faqs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to support@ayvainternational.com

Filter by Topic
All
  • All
  • General Questions
  • Technical Questions

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

General Questions

We offer a wide range of women's handbags, sling bags, totes, wallet, and more to suit various occasions and preferences.

Yes, all our bags are crafted from high-quality materials to ensure durability and style.

Yes, we provide international shipping to reach customers around the globe.
Certainly, we have a hassle-free return and exchange policy. Please refer to our Returns & Exchanges page for more details.
We accept a variety of payment methods, including credit/debit cards, PayPal, and more.

We provide care instructions for each bag on our website. Generally, wiping with a damp cloth is recommended for maintenance.

Yes, we are committed to offering a selection of cruelty-free bags made from ethical materials.

Technical Questions

Of course! Once your order is shipped, we'll provide you with a tracking number to monitor its progress.
Yes, we offer gift wrapping options for a special touch when purchasing items as gifts.
Currently, we do not offer customization services, but we provide a diverse range of designs to suit various preferences.
Our bags come with a standard warranty against manufacturing defects. Please review our Warranty Policy for more information.
We frequently update our collection with new arrivals to keep up with the latest trends and styles.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Absolutely! You can subscribe to our newsletter to stay updated on the latest offers and product launches.
Unable to find satisfactory answers ? Contact Support