Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to support@ayvainternational.com

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

General Questions

We offer a wide range of women's handbags, sling bags, totes, wallet, and more to suit various occasions and preferences.

Yes, all our bags are crafted from high-quality materials to ensure durability and style.

Yes, we provide international shipping to reach customers around the globe.
Certainly, we have a hassle-free return and exchange policy. Please refer to our Returns & Exchanges page for more details.
We accept a variety of payment methods, including credit/debit cards, PayPal, and more.

We provide care instructions for each bag on our website. Generally, wiping with a damp cloth is recommended for maintenance.

Yes, we are committed to offering a selection of cruelty-free bags made from ethical materials.

Technical Questions

Of course! Once your order is shipped, we'll provide you with a tracking number to monitor its progress.
Yes, we offer gift wrapping options for a special touch when purchasing items as gifts.
Currently, we do not offer customization services, but we provide a diverse range of designs to suit various preferences.
Our bags come with a standard warranty against manufacturing defects. Please review our Warranty Policy for more information.
We frequently update our collection with new arrivals to keep up with the latest trends and styles.

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Absolutely! You can subscribe to our newsletter to stay updated on the latest offers and product launches.
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